Customer Service

Shipping & Delivery
For all inquiries regarding your order please call 514.495.1578, or e-mail us at [email protected].
Privacy & Security
All customer information remains the property of Hertex Lingerie, and will not be sold or shared with any outside source.
Returns & Replacements
All returns and replacements are subject to an authorization number from customer service, please call 514.495.1578, or e-mail [email protected].
Payment, Pricing & Promotions
Customers with terms, continue as usual. New customers are required to fill out the merchant account application in order to get their terms set-up or can pay by credit card (visa and mastercard are accepted).
Updating Account Information
Please call Hertex Lingerie at 514.495.1578, or e-mail [email protected].